Frequently Asked Questions

We provide plumbing, heating and boiler services across Durham, Sunderland, Newcastle and the wider North East. If you're unsure whether we cover your location, just get in touch and we’ll be happy to confirm. 

Yes - we're fully qualified and Gas Safe registered to work safely on all boilers and heating systems. We also hold specialist qualifications in plumbing, heating and heat pump systems to ensure the highest standards of work. 

We work with all major boiler manufacturers, including Worcester Bosch, Vaillant, Baxi, Ideal, Glow-Worm, Viessmann, and more. We also specialise in heat pump brands such as Daikin, LG, Grant and Mitsubishi. 

We recommend a boiler service once a year. Annual servicing helps keep your system safe, efficient and reliable - and is usually required to maintain your boiler warranty. We offer professional boiler servicing in Durham, Sunderland, Newcastle and surrounding areas 

Yes - we provide urgent support for heating, boiler breakdowns and plumbing emergencies throughout the North East, including Durham, Sunderland and Newcastle. Contact us and we’ll do our best to assist you as soon as possible.  

Absolutely. We carry out Landlord Gas Safety Inspections (CP12 certificates) for rental properties across the North East. We also offer annual reminders to help landlords remain compliant.

Yes - we specialise in air-source and ground-source heat pumps, including servicing, diagnostics and repairs for leading brands such as Daikin, Mitsubishi, LG and Grant. We cover homes across Durham, Sunderland, Newcastle and the North East. 

Yes - we offer free, no-obligation quotes for plumbing, heating and boiler services across the North East.